We are seeking a Marketing & Communications Manager for a 12-month fixed-term contract based at our offices in Durban. This is a senior leadership role responsible for developing and executing Icebolethu Group’s integrated marketing strategy. Reporting to the Group Chief Operations Officer, this role provides strategic direction, leadership, and oversight across Marketing & PR, Communications, Digital, Events Management, and Stakeholder Relations, ensuring that all brand activities support business growth, revenue generation, and organisational culture.
The Marketing & Communications Manager plays a critical role in translating business objectives into effective marketing campaigns that generate leads, support sales conversion, and strengthen Icebolethu’s brand leadership in the market. This role will be based at our Durban offices within the Group ICT Department a Division of Icebolethu Group.
Media Relations & External Communications
· Serve as the primary custodian for all external communications, ensuring all corporate messaging to the media, public, and stakeholders is aligned with business objectives.
· Build, maintain, and leverage relationships with key media houses, journalists, and editors across broadcast, print, and digital channels.
· Draft, approve, and distribute all official press releases, media statements, and corporate announcements relating to the Icebolethu Group.
· Track media coverage, analyze public sentiment, and proactively identify opportunities for positive brand publicity and thought leadership.
Strategic Leadership, Governance & Reporting
· Develop, implement, and continuously refine the Group’s marketing, communications, and digital strategy.
· Provide strategic input at MANCO level, aligning marketing and communication objectives with overall business goals.
· Ensure brand consistency, governance, and compliance across all Icebolethu platforms and regions.
· Prepare and present strategic marketing and communication reports for MANCO and EXCO.
Reputation & Crisis Management
· Source, appoint, and manage specialist agencies for media buying, website development, creative services, and crisis communication/PR.
· Support executive leadership in managing key stakeholders and play an active, leading role in reputation management and mitigating media risks.
· Identify, contract, and manage influencers and brand ambassadors aligned to the Icebolethu brand while tracking budgets and deliverables.
Team Leadership & Culture
· Provide leadership and oversight to unit managers across Marketing & PR, Communications, Digital, Events Management, and Stakeholder Relations.
· Contribute actively to building and sustaining a strong organisational culture aligned to Icebolethu values.
· Develop and manage the Internal Communications Strategy to ensure staff are informed, engaged, and aligned with external brand and media messaging.
Campaign Development & Lead Generation
· Lead the conceptualization, planning, and execution of integrated campaigns that generate measurable leads to support policy book growth.
· Collaborate closely with Sales and Operations to ensure alignment between marketing outputs and business needs.
· Track campaign performance and ROI, using insights to optimise future initiatives.
Events Strategy & Content Development
· Develop and manage the Group’s annual events calendar, leading the conceptualization and execution of internal, external, community, and stakeholder events.
· Lead and contribute to the development of strategic documents, media kits, marketing proposals, campaign briefs, event programmes, and scripts
Minimum Qualifications.
· Grade 12 / Matric
· A University degree in Marketing, Communications, Business, or a related field.
Experience and Knowledge required.
· Minimum of 8 years’ experience in marketing or communications, with at least 5 years in a managerial or senior leadership role.
· Proven track record in media relations, press office management, and corporate communications.
· Proven experience leading large, diverse teams is required.
· Industry Advantage: Experience in the Insurance and/or Burials industry will be an added advantage.
Compliance.
· Valid driver's license is compulsory.
(NB: Applications with no clarification for the position and location applying for will not be considered) Please submit all CV’s to hr_recruitment@icebolethu.co.za Closing date for CV submissions is 9 June 2026.