CDCSK/01/25
Icebolethu Catering was established as means to relieve the grieving family of the added pressure of ensuring that all the guests are taken care of as our teams serve with passion and dedication.
We are calling for suitable candidates to apply for the position of the Catering Supervisor for Kokstad Kitchen. The incumbent will be required to perform tasks supporting the Catering Department.
Please note that this is both an Internal and external advert, thus applies to Permanent, Fixed TermContracts, Casual staff and external possible candidates.
Minimum Qualifications
• Grade 12
• Relevant qualification in the Hospitality or Catering sector
• Driver’s License
• Own Vehicle (Advantageous)
Experience and Knowledge required
• 3 Years experience in the Catering Sector
• 2 Years in a supervisory role
Skills and Competencies required
• Computer Literacy in MS Office Suite.
• Strong communication, negotiation and interpersonal skills
• Work as a team leader
• Ability to organize oneself and the catering team
• Prioritize tasks and maintain good standards
• Identifies and rectifies problems as they occur
• Communicate potential problems
• Exhibits characteristics of team spirit, service spirit and progress spirit
• Good interpersonal skills enabling good relations with Customers, Colleagues and clients.
• Good communication skills
• Enthusiasm for the food service industry
• Enthusiasm and willingness to accept additional training
• Physically able to carry out the role including manual handling
• Willingness to be flexible as job tasks dictates
• Proficiency and ability to meet deadlines and complete the job within budge
Key Performance Areas
• Excellent customer service - Attending and resolving all clients / customer queries in accordance with Service Level Agreement
• Staff Management - Coach, guide and mentor staff
• Identify and develop remedial plans to address negative floor sentiment.
• Ensure strict adherence to company policies, procedures, systems and processes.
• Risk Register - Address and take corrective measures on all identified Risks, Collect and provide data required for various audits.
• Reduce and eliminate overheads and unnecessary expenditure.
• Ensure staff compliance on PPE and Health and Safety Policies.
• To complete all the required checklists and to ensure that all staff is fully prepared for the meal services.
• To ensure that all the catering equipment is taken care of and the premises are left hygienically clean and tidy at the end of the shift.
• To liaise closely with subordinates and Catering Manager regarding Menus, shift roster, preparations for caterings
• To report any Client Complaint or comments to the Catering Manager
• To carry out any reasonable request from any member of the Management team.
• To research and keep up with catering trends to promote competitive catering services
• Manage employee relations, including conducting investigations, implementing disciplinary actions, and ensuring compliance with labour laws.
• Ensure fair and consistent application of consequence management and staff discipline according to the policies and procedures.
NB: Applications with no clarification / reference for the position applying for will not be considered.
• Icebolethu Group is an equal opportunity employer and believes in diversity, therefore the targeted race is White, Coloured and Indian candidates.
• Successful candidates will undergo employment security checks such as Criminal, Employment reference and Credit Checks.
• Ensure Recent Contactable References
• Persons living with disabilities are encouraged to apply.
Job Location
• We are situated in Kokstad, Hence Incumbents should reside in the area.
• However, due to the nature of the business, successful candidates may be required to travel.
Please submit CV’s to catering.recruitment@icebolethu.co.za
Closing date for CV submissions is 26 April 2025