Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor
is South Africa's second largest Funeral Assurance Group. Winner of the Standard Bank KZN - Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified burial solutions.
Icebolethu FSP, a division of Icebolethu Group, is currently in search of suitable candidate to fill the position of Branch Supervisor. The position is available on a permanent basis within the FSP, a Divisionof Icebolethu Group.
Minimum Qualifications and Experience:
• Grade 12
• 2 – 3 years’ experience in financial services
• Business Management, Marketing, or related tertiary qualifications
• Clear ITC
• Clear criminal record
• Own reliable transport and cell phone
• RE–5 or RE-1 Qualification will be an advantage
• Have proven success in the Marketing of Life Assurance experience
Skills and Experience required:
Attributions:
• Excellent interpersonal, communication, and business skills.
• Strong ethical and moral values.
• Good time management.
• Leadership and team management
• Customer relationship management (CRM)
• Problem-solving and decision-making
• Ability to work under pressure and meet targetsResponsibilities Required:
• Retention of clientele
• Supervising and managing daily branch operations
• Leading, coaching, and mentoring sales teams to achieve targets
• Setting and monitoring individual and team sales goals
• Ensuring compliance with company policies and regulatory requirements
• Handling escalated customer queries and resolving complaints effectively
• Implementing sales strategies and promotional campaigns
• Monitoring market trends, competitor activities, and customer needs
• Overseeing risk management and ensuring proper documentation processes
• Driving customer service excellence and improving client satisfaction levels
ICEBOLETHU EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT
NB** We are an Equal Opportunity Employer committed to creating a diverse and inclusive company culture. White, Coloured, Indian candidates are encouraged to apply.
Applications and Closing Date
(NB: Applications with no clarification of the position applying for will not be considered)
Please submit all CV’s to HRINLAND@icebolethu.co.za
Closing date for CV submissions is Tuesday, 02 June 2026.