Icebolethu FSP, a division of Icebolethu Group is currently in search of suitable candidates to fill the position of a Scheme Consultant located in Ferndale, Randburg and Durban. The position is available on a permanent basis within the FSP, a Division of Icebolethu Group.
Key Performance Areas
- Meet and exceed retention and collection targets
- Efficient, compliant, and professional support in client and office admin
- Efficient coordination and escalation
- Improve client satisfaction, retention, and conversion
- Maintain professionalism, punctuality, and grooming standards
Minimum Qualifications:
- Matric (required)
- Diploma in Business Management or equivalent (advantageous)
- Tertiary development courses (advantageous)
Experience and Competencies required:
- Sales experience (required)
- Insurance industry experience (required)
- Experience in a Groups Department environment (advantageous)
- Fluency in English, and two other official South African languages
- Strong verbal communication
- Customer service orientation
- Time and task management
- Teamwork and collaboration
- Integrity and confidentiality
- Professional demeanour and work ethic
- Attention to detail
- Target-driven mindset
- South African insurance industry
- Premium collection cycles
- FAIS/FIC Act compliance
- Sales techniques
- Customer service excellence
- Multilingual communication
- Computer literacy (Microsoft Office)
ICEBOLETHU EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT
NB** We are an Equal Opportunity Employer committed to creating a diverse and inclusive company
culture. White, Coloured, Indian candidates are encouraged to apply.
Applications and Closing Date
(NB: Applications with no clarification for the position applying for will not be considered)
Please submit all CV’s to HRINLAND@icebolethu.co.za for Gautend region and hr_recruitment@icebolethu.co.za for KZN region.
For internal applicants: Please quote "INTERNAL" in the subject line.
Closing date for CV submissions is Friday, 26 June 2026