Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor is South Africa's second largest Funeral Assurance Group. Winner of the Standard Bank KZN - Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified burial solutions.
Icebolethu FSP, a division of Icebolethu Group is currently in search of suitable candidate to fill the position of a Scheme Consultant located in Ferndale, Randburg. The position is available on a fixed term basis within the FSP, a Division of Icebolethu Group.
Minimum Qualifications:
• Matric (required)
• Diploma in Business Management or equivalent (advantageous)
• Tertiary development courses (advantageous)
Experience and Competencies required:
• Sales experience (required)
• Insurance industry experience (required)
• Experience in a Groups Department environment (advantageous)
• Fluency in English, and two other official South African languages
• Strong verbal communication
• Customer service orientation
• Time and task management
• Teamwork and collaboration
• Integrity and confidentiality
• Professional demeanour and work ethic
• Attention to detail• Target-driven mindset
• South African insurance industry
• Premium collection cycles
• FAIS/FIC Act compliance
• Sales techniques
• Customer service excellence
• Multilingual communication
• Computer literacy (Microsoft Office)
Key Performance Areas
• Meet and exceed retention and collection targets
• Efficient, compliant, and professional support in client and office admin
• Efficient coordination and escalation
• Improve client satisfaction, retention, and conversion
• Maintain professionalism, punctuality, and grooming standards
ICEBOLETHU EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT
NB** We are an Equal Opportunity Employer committed to creating a diverse and inclusive company
culture. White, Coloured, Indian candidates are encouraged to apply.
Applications and Closing Date
(NB: Applications with no clarification for the position applying for will not be considered)
Please submit all CV’s to HRINLAND@icebolethu.co.za
Closing date for CV submissions is Friday, 04 July 2025.