REFERENCE: IG-2026-MAN-001
Icebolethu Group is an authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor is South Africa's second largest Funeral Assurance Group. Winner of the Standard Bank KZN - Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified burial solutions.
Icebolethu Group is currently in search of a Regional Manager within the Core – Business (FSP) Department, a Division of Icebolethu Group to be based in the JHB Head Office. The successful incumbent will be required to manage and oversee the statutory obligations, business processes, and operational ability of the FSP within the region, ensuring full regulatory compliance while actively driving sales growth across branches, kiosks, and field operations.
Minimum Qualifications:
• Grade 12 / Matric essential.
• A tertiary qualification in Business Management, Marketing, or a related field.
• Regulatory Examination (RE-5 or RE-1) qualification is highly advantageous.
• Clear ITC credit record and clear criminal record.
• Own reliable transport and a functional cellular phone.
Experience and Knowledge Required:
• Minimum of 2–5 years’ experience within the Financial Services sector.
• Minimum of 2–3 years’ experience in a junior management or supervisory role.
• Proven track record of success in the marketing and sales of Life Assurance products.
• Solid experience in financial advice, intermediary services, and FAIS compliance tracking.
• Working knowledge of tracking Fit and Proper requirements for Representatives and Consultants.
Attributes Required:
• Strong leadership, team management, and collaboration skills.
• Exceptional communication and interpersonal abilities.
• Deep commitment to ethical conduct, honesty, integrity, and treating customers fairly (TCF).
• Ability to work methodically, manage administration, and drive sales targets under pressure.
Key Performance Areas:
• Manage and oversee the statutory obligations, operational abilities, and financial services rendered by the FSP and its authorized representatives.
• Instil, champion, and monitor a strict culture of Treating Customers Fairly (TCF) across all business activities in the region.
• Ensure absolute compliance by all authorized persons with the General Code of Conduct and applicable regulatory requirements.
• Maintain ongoing compliance with Fit and Proper requirements by regularly auditing and tracking Reps, Branch Supervisors, and Consultants.
• Partner with Area Managers to continuously vet the compliance status, performance, honesty, and integrity of field staff.
• Oversee and manage the training, technical knowledge, and operational skills of Area Managers, Branch Supervisors, and Consultants.
• Rigorously monitor the activities of Field Agents and Consultants appointed under supervision to mitigate compliance risks.
• Monitor and actively participate in Burial functions, working closely with the Burial Unit Head to ensure exceptional service delivery.
• Drive and accelerate insurance sales levels across Boxer kiosks, physical branches, and field agent networks.
• Utilize computer, administrative, and reporting tools to maintain up-to-date compliance records and regional performance analytics.
ICEBOLETHU EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT
NB** We are an Equal Opportunity Employer committed to creating a diverse and inclusive company culture.
Application Submission and Closing Date:
(NB: Applications with no clarification for the position and location applying for will not beconsidered)
Please submit all CV’s to HRINLAND@icebolethu.co.za
Closing date for CV submissions is 10 June 2026.