o Activity management of field agents
o Stakeholder Management and opening doors for agent business write up
o Prospecting for field agents
o Production management on a daily basis concentrating on quality and quantity
o Conducting Training – theoretically and practically on the field
o Ensuring your teams achieve production targets and monitor progress of agents
o Conducting performance review sessions and team meetings
o Identify agents goals and motivators
o Build and sustain productive teams
o Adhere to Quality and Compliance processes to minimize business risk
o Inspire, guide and motivate teams
o Build and maintain good client relationships and with team members
o Maintain optimal operational efficiencies based on productivity measures
o Adapt and change to fit in with changing business operational requirements
o Identify cross-sell opportunities and strengthen client relationships
o Keep abreast of developments and trends in the industry – self learning
o Ensure commitment to the FAIS and FSCA requirements.
o Demonstrates exemplary behaviour and conduct in performance of duties